House hunting

When should I start looking for a
house?

You don’t need to start looking for a
house until the second week of Epiphany term. Although you may want
to start thinking about who you want to live with before this.

Where can I get advice about house
hunting?

Information about house hunting can be
found on this website (http://www.johnsjcr.org.uk/welfare/livers-out)
or from the accommodation office in the DSU who can be contacted on
0191 334 1770. The livers out officer is also around to give you a
hand both when looking for accommodation and when you’re living
out.

Welfare issues

Who should I contact in the case of
emergency?

In the case of emergency during the day
the Senior Tutor should be contacted. If the emergency occurs after
college office hours the resident tutor should be contacted. Their
numbers can be found here:
http://www.johnsjcr.org.uk/welfare/contacts.

Who should I contact if I need
someone to talk to?

The Welfare and Assistant welfare
officers have regular office hours where you can pop in for a chat,
office hours can be found in This Week or on the Welfare notice board
outside the bar by the bar overspill. The JJCR also supports a
network of student2student supporters who are available to talk about
any issues you may have. Details of these students can be found here
http://www.johnsjcr.org.uk/welfare/student2student.

In addition the DSU runs the Nightline
service who can be contacted by phone (number on the back of your campus card), email
(nightline@dur.ac.uk),
instant messaging through their website (www.dur.ac.uk/nightline),
via the anonymous form on their contact pages, or by dropping into
their office behind the Dun Cow pub on Old Elvet.

I’m ill and have missed compulsory
classes or deadlines, what should I do?

If you’re ill and miss compulsory
lectures or practicals you need to inform the Senior Tutor. You can
complete a self-certification of illness form stating when you were
ill. You can do this either while you’re ill or as soon after you
have recovered as you can. You can self-certify twice a term for 5
consecutive days at a time.

Meal times and food

When are college mealtimes?

Weekdays:

Breakfast – 8.00-9.00

Lunch – 12.00-1.30

Dinner – 6.00-7.15

Weekends:

Breakfast – 8.00-10.00

Brunch –
10.00-1.00

Dinner – 5.00-6.15

Are there any takeaways in Durham?

Van Mildert have a wonderful list of
takeaways with links to menus. Many places will deliver to the
colleges
http://www.dur.ac.uk/vm.jcr/index.php?option=com_content&task=view&id=75&Itemid=79.

What do I do if I have special
dietary requirements?

Contact the catering manager Alison
Bradshaw on a.c.bradshaw@durham.ac.uk
to arrange a meeting to discuss your requirements.

How do I sign up for formals?

You can sign up for formals using this
website. Just click on ‘Event signup’ on the right hand side of
the page. Sign-up times are usually sent out by email and the list of
people signed up will also be sent round by email.

Recycling and the environment

Where can I recycle in college?

There are green boxes on most corridors
in college. They are currently located on Cranmer B stairs, Cranmer
vac, Cruddas D corridor, Cranmer common room, Linton B stairs, JCR
flat, Bailey room, 28 stairwell and 23 downstairs corridor. The boxes
are emptied every week.

What can I recycle?

Glass, paper, cardboard, plastic
bottles and cans can all be put into the green recycling boxes as
long as they are reasonably clean (i.e. have been rinsed out). Things
which are commonly put into the boxes and cannot be recycled are:
tetrapaks (juice cartons), straws, plastic carrier bags and jiffy
bags (envelopes with plastic).

Who should I contact about
environmental issues in college?

The JJCR has an environment rep who
advises college on environmental issues and co-ordinates the
recycling in college. To find out who this is look at the JJCR
positions page http://www.johnsjcr.org.uk/jjcr/jjcr-positions.

Useful numbers

Here is a list of useful contact
numbers:

Police

Non Emergency: 0191 3864222

University Security: 0191 3342222

Student health

Health Centre: 0191 3346086

NHS Direct: 0845 4647

DSU Advice Centre: 0191 33417775

Counselling Service: 0191 3342200

Night Line: *On the back of your campus card*

Student union

Reception: 0191 33417777

Accomodation Office: 0191 3341770

Nightbus: 0785 483 8890

Science Site library: 0191 3343042

Palace Green library: 0191 3342932

For other useful welfare contacts see
the welfare section of this website
http://www.johnsjcr.org.uk/welfare/contacts.

John’s library info

When can I use the library?

The library is open 24 hours a day and
can be accessed using your ASSA key. Books can be taken out and
returned at any time of day using the self-service machines under the
stairs.

The catalogue says the book is in
the library but I can’t find it. What do I do?

You should write the name of the book
and the author on the sheet for missing books on the notice board by
the stairs. Alternatively you can email the librarian Jane Ghosh
(j.a.ghosh@dur.ac.uk)
or the library rep.

There’s a book I need which we
don’t have what can I do about it?

You can submit a book request form
(http://www.johnsjcr.org.uk/contacts)
detailing the name, author and approximate cost of the book or email
the librarian or library rep.

Is there internet access in the
library?

There is wireless internet access
available in the library. See the ‘computing at John’s’ section
of these FAQs for more information on how to connect to the wireless
network.

Computing at John’s

Where can I get a cable to connect
to the internet in my room?

You need to collect a network cable
from reception (this needs to be returned at the end of the year).

Are there any computers connected to
the university network in college?

There is a college computer room in the
building opposite Leech Hall at the top of the stairs. These
computers are available for anyone to use and are connected to the
university network.

Is there a printer in college?

A black and white printer can be found
in the college computer room. Printer credits can be purchased from
reception or online from the ITS website
(http://www.dur.ac.uk/its/printing/units/)
or the self-service machines in the main library. A colour printer
can be found in the Vasey room.

Who should I contact about computer
problems in college?

You should contact the IT rep, you can
find their details here
http://www.johnsjcr.org.uk/jjcr/jjcr-positions.
The IT rep is responsible for maintaining all the computer equipment
in college, filling the printers with paper etc.

ITS guides

The ITS (Information Technology
Service) have many guides to help you connect to the Durham
University network on the following page:
http://www.dur.ac.uk/its/network/

Notes

- Operating Systems (OS): The majority
of guides are applicable to any OS. However some are specific to
Windows XP/Vista users.

There are pages for mac users. The DU
mac user group can be found here:
http://www.dur.ac.uk/durmac/site/index.php

- Searching the Durham Website: You can
search the Durham website if you can't find what you want by
navigating with the links. Simply use the search box at the top of
the webpage.

Below are the three main services you
are likely to want to know more about and use.

I) Using the University's local area
network

If you want to know how to attach a
computer printer, or other device to the network, you can go to this
page: http://www.dur.ac.uk/its/lan/

It also provides guides to explain how
to configure your web browser, email client, news client, network
printer, and how to connect to your ITS filespace (J: drive)

II) Ensuite Online (ESOL)

ESOL is the University high speed
Internet service provided to Durham University college bedrooms.
Basically, if you live in college or in St Margaret's flats, you will
have access to the ESOL service. There are regulations as to its use
(don't think you can do whatever you want) and before you can use the
service, you have to go through a quarantine stage, which is to make
sure your computer meets the minimum security levels. You can do a
remote scan of your computer to check your computer against the
network policies even before you come to Durham to make the
quarantine stage as pain-free as possible. Simply go to this page
http://www.dur.ac.uk/its/esol/remotescan/
and follow the instructions.

If you need more information about the
policies, how to configure your computer or download software to meet
the requirements, you can go to this page
http://www.dur.ac.uk/its/esol/
and navigate using the links on the left or right of the page.

III) Wireless

You will probably be coming up to
Durham with a laptop. All recent laptops have a wireless network
card. In college, only certain areas have access to a wireless
hotspot, and on campus, most areas are covered by the wireless.

The following page explains what
wireless is, and how to use it: http://www.dur.ac.uk/its/wireless/

If you want to know where you can have
wireless access throughout the University, you can find a list here:
http://www.dur.ac.uk/its/wireless/availability/

Wireless configuration note: the links
they provide are only for Windows XP and Vista users. Go here if you
are a mac user:
http://www.dur.ac.uk/durmac/site/helpindexwireless.php

Durham life

How can I find my way around Durham?

The city council has a good map which
shows all the colleges, botanic gardens and other places of interest.
The map can be found on this website
http://www.durhamcity.gov.uk/pdf/DurhamMap.pdf.

Is there a bus to college?

You can get the cathedral bus from
Palace Green to the railway station for 50p. The timetable can be
found at the link below:
http://www.durham.gov.uk/Pages/Service.aspx?ServiceId=6251

What is the nightbus?

The nightbus is a service run by the
DSU to enable livers out and those from hill colleges to get home
safely after a night out. The service is not timetabled but runs from
9pm - 1am Monday to Thursday, 9pm – 3am Friday and Saturday and 9pm
– 11pm on Sundays and costs 75p per journey. To arrange a pick-up
from one of the pick-up locations ring 07854 838890. More information
about the service and details of the pick-up points are available on
the DSU website: http://www.dsu.org.uk/pages/welfare/nightbus.html.

Where can I find a taxi?

There are taxi ranks at the top of
North Rd (nearest the Fighting Cocks) and in the market place.
Alternatively you can ring one of the numbers below:

B&C 0191 386 3000

Durham 0191 372 2233

Eileens 0191 384 6345

Mac’s 0191 384 1329

Paddy’s 0191 386 6662

How do I get to Newcastle?

There are regular trains from Durham
train station and the journey takes about twenty minutes. If you are
going out for the night be sure to check when the last train is as
the taxi journey back to Durham can be quite expensive.

College information

Staff contacts

The contact details of all the members
of college staff can be found here:
http://www.dur.ac.uk/st-johns.college/johns/princ/.

College Postal Address

St John's College

3 South Bailey 

Durham

DH1 3RJ

What do I need to do if someone
wants to stay with me?

If you have any visitors you need to
sign them in at reception in case of emergency. You can also borrow
the camp bed from the JJCR flat by contacting the President. If you
share a room make sure your roommate knows that you will be having a
visitor and that they are ok with it. You can also book a room in
college for them to stay in for a small charge. If you want to do
this you need to go and see Sue Hobson to find out what rooms are
available and when.

What is the college’s health and
safety policy?

The health and safety policy for the
college can be found on the college website at the following link
http://www.dur.ac.uk/st-johns.college/johns/publications/policies/.

How can I book Leech Hall or any
other room in college?

To book a room in college for a meeting
or event you need to fill in a room booking form which can be found
here
http://www.dur.ac.uk/st-johns.college/johns/publications/policies/.
Once this form has been completed you can give it in to reception to
be put in the domestic manager’s pigeon hole. Alternatively you can
contact Sue Hobson or Lynne Ramage personally in the housekeeping
office.

What are the smoking regulations in
college?

Smoking is only allowed in the
designated smoking area on Linton Lawn. By law the rest of the
college is a no-smoking area so please don’t light up anywhere but
in the designated area.

Who do I contact if something breaks
in college?

When something breaks in college you
need to notify maintenance to let them know. You can do this by
submitting a blue slip using the link to the form in the useful links
in the bar on the right hand side of this page. The maintenance team
are usually very quick at following up requests and the repair should
be done within 3 days.

JJCR democracy

Where is the exec flat?

The flat is at the top of the bar
overspill stairs. The flat is where the JJCR president lives and
where the exec meets. The exec pigeon holes, lost property and JJCR
camp bed can also be found here.

I want to stand for a JJCR or JHJCR
position what do I need to do?

Firstly you can read this guide in the
democracy section of the website
(http://www.johnsjcr.org.uk/jjcr/guides/how-stand-election).
If the position requires a manifesto you will need to write this, get
it checked and put it up before the deadline. If you are unsure
whether the position who are standing for requires a manifesto check
This Week or contact the Chair either by email or using the form in
the contacts section. For help on what you need to include in your
manifesto see the guide at
http://www.johnsjcr.org.uk/jjcr/guides/manifesto-guide.
If the position does not require a manifesto you can submit a
nomination form (http://www.johnsjcr.org.uk/jjcr/forms).
If this slip is submitted before the JJCR meeting no-one will be able
to stand against you during the meeting unless they have also
submitted a nomination form.

What is a hust?

If a position requires a manifesto you
will need to hust during the JJCR meeting. A hust is a short talk
about why you think you are suitable for the position being elected.

Where can I find further information
on JJCR and JHJCR positions?

A list of positions and who holds them
can be found here http://www.johnsjcr.org.uk/jjcr/jjcr-positions.
For information on what a particular position entails contact the
person holding the position. If the position is currently vacant
contact the Chair for more information.

What do I do if the JJCR owes me
money?

You need to fill in a money request
form which can be found here http://www.johnsjcr.org.uk/jjcr/forms.
A guide to completing the form can be found here
http://www.johnsjcr.org.uk/jjcr/guides/how-fill-a-money-request-form.
Once you have filled in the form you need to put it in the
Treasurer’s pigeon hole in the exec flat.

What is the debtors list?

This is a list of people who owe money
to the JJCR, e.g. for ball or special formal tickets. People on this
list are not permitted to use any JJCR services, including the bar,
Bailey room and laundry until the moeny is paid. Finalists are also
unable to graduate if they owe money to the JJCR. It is at the
discretion of the JJCR treasurer whether the list comes into force or
not.

Why are we a JJCR instead of just a
JCR?

JJCR stands for joint junior common
room. The JJCR is made up of 3 common rooms the Cranmer common room
(CCR), John’s hall common room (JHJCR) and the Middle common rooms
(MCR). Each student in the college is a member of one of these common
rooms. The JJCR oversees the running of each of these common rooms
and is separate from the SCR (Senior common room). The JJCR is
responsible for all the services in college, such as the laundry and
Bailey Room as well as student welfare and running student social
events.

General uni info

Who should I contact if I have a
computer problem?

The university runs an IT support
service (ITS) who can help with computer problems. Visit their
website http://www.dur.ac.uk/its/
for more information.

What do I need my campus card for?

You need your campus card to get into
the main library and to take out books in all the university
libraries. It also allows you entry into DSU events such as Plant of
Sound and Revolver. It also acts as your NUS card entitling you to
student discounts.

What is DUO?

DUO is the university’s online
teaching service. DUO provides details of the modules you are taking,
including lecture notes, assessment details and your lecturer’s
details. You can also access the library website, your webmail and
the careers service from this service.

How do I log in to DUO?

You log in to DUO using your student ID
which is printed on your campus card and the password you are given
at the beginning of term. This password should be changed to
something personal as soon as you have logged in for the first time.

How do I access my Durham email?

Your webmail is accessible through DUO
or www.dur.ac.uk/webmail.
To log in you will need your student ID which is printed on your
campus card and your password.

Where are the general access
computers?

There are lots of computer rooms dotted
around the university and many departments have their own computing
facilities. There is a list of all open access computer rooms on the
ITS website
(http://www.dur.ac.uk/its/local/services/classrooms/location/).
You can find out how many computers are free in a particular room by
looking at this page
http://www.dur.ac.uk/its/classrooms/freeplaces/durham/.

I need to use a particular piece of
computer equipment where can I find out which computer rooms have it?

You can use the ITS room search
(http://www.dur.ac.uk/its/local/classrooms/search/index.php)
to find out which rooms have which pieces of equipment, such as
colour printers and scanners