As well as being able to offer information and advice, as all of the above, the Education and Welfare Officer will be able to support you in any academic appeals, disciplinary issues, etc. The EWO is a union-elected sabbatical post, this year held by Nicky Godfrey. She can be contacted at the above address or in the top floor of Dunelm House (the DSU building) in the Advice Centre.
The DSU have fully trained professional Advisors who can aid you with any queries ranging from legal matters to counselling needs you may have and have a huge array of experience in dealing with just about any problem a student may face. The advice centre is on the top floor of Dunelm House – you can make an appointment by going into the advice centre, ringing the advice centre reception on 0191 3341 775 or emailing.
www.dsu.org.uk/welfare
The DSU welfare website contains large amounts of welfare-related information and links. It is most easily accessed through the Unions/Societies link on the University Homepage. The welfare tab is on the top of the website.
This association provides information specifically for homosexuals, bisexuals, transgenders and also those who choose not to self-define. They have their own website (www.lgbta.dsu.org.uk) and as a member of Durham Student’s Union there is no need to sign anything and no fee to pay to join! To join the mailing list, visit their stall at the Freshers’ Fair, or send an email to lgbta@dsu.org.uk. They also arrange a good social!
Nightline is a completely confidential listening service open from 9pm -7 am every night of term. You can call nightline on 0191 334 6444 (the number on the back of your campus card) or drop into their offices behind the Dun Cow pub on Old Elvet. There is always a man and woman on duty each night ready to listen to what you have to say and support you. It doesn’t matter how long you are on the line, they won’t end the call or hurry you. You can call nightline if there is something specific you want to get off your chest or talk through, if you want information such as a taxi number, or even if you are just feeling lonely and feel like chatting to someone. Nightline also offers information on a wide range of subjects such as abortion, rape, depression and sexuality, as well as pizza numbers and taxi numbers. They also offer anonymous pregnancy testing, Chlamydia screening packs, free condoms, tampons and can loan attack alarms.
This is for all health issues including: Stop smoking support, Contraceptive clinic, Asthma clinic, Psychotherapy, Maternity and Child health, Diabetes clinic, Travel clinic, Sport injury clinic at Maiden Castle. The doctors here have chosen to work specifically with students and are supportive and non-judgemental of all kinds of problems. They are located at 42 Old Elvet and you can contact them on 01913865081. Doctors and Nurses are available Monday to Friday 9am-5pm. Open Surgeries (no appointment necessary) are as follows:
Monday, Tuesday, Thursday and Friday 9.00-11.00
Wednesday 2.00-4.00
(appointments should be made at all other times)
The aim of counselling is to enable a student to work through personal and emotional difficulties in a confidential, safe and non-judgemental environment. Students come to talk through a whole range of problems, serious and not-so-serious, including such problems as relationship break-down, depression, rape, child abuse, bereavement, sexuality and pregnancy. There is a team of professional counsellors who offer free sessions for students. To make an appointment call 0191 334 2200 or email counselling.service@dur.ac.uk. It is located above the language department reception in room a70, on the top floor of Elvet Riverside 1. It is situated over the “glass bridge” and up the stairs.
This service is there to help students with any disability who may need assistance. Help will be given specific to needs. It may include a full assessment of special academic needs, supplying of specialized equipment including appropriate IT Communication support (such as note-taking in lectures), and personal help with physical difficulties (such as fetching or carrying). They have good support for students with a range of disabilities and particularly for those who are hearing impaired or dyslexic. Get in touch with them if extra support may be appropriate for you.